Refrigerated transport is the carriage of temperature-sensitive goods in refrigerated vehicles at a constant temperature. Below you will find short, clear answers to the questions our customers ask most.
Frequently Asked Questions
What is refrigerated transport?
Refrigerated (reefer) transport is the carriage of temperature-sensitive goods such as food, pharmaceuticals, flowers and chemicals in insulated vehicles with a refrigeration unit at a set temperature. The aim is to keep the cold chain unbroken from loading to delivery.
What is the difference between a refrigerated truck and a standard truck?
A standard (curtain-sided or box) truck has no temperature control. A refrigerated truck has an insulated body and a refrigeration unit and keeps the required temperature constant throughout the journey.
Which products are carried by refrigerated transport?
Fresh fruit and vegetables, meat and poultry, dairy products, seafood, frozen food, ice cream, chocolate, cut flowers, pharmaceuticals, vaccines and some cosmetic and chemical products.
Which temperatures can refrigerated trucks maintain?
Depending on the product, usually a constant temperature between -25 °C and +25 °C. Frozen goods travel at -18 °C or below, meat and dairy at 0 °C / +4 °C and pharmaceuticals mostly at +2 °C / +8 °C.
What is the difference between full-load and groupage refrigerated transport?
In full-load transport the whole truck is yours. In groupage, different loads in the same temperature range are consolidated and you pay per pallet.
How is the price of refrigerated transport calculated?
The price depends on distance, vehicle type, temperature range, load quantity, loading date and, for international transport, border and customs procedures. For an exact price fill in the quote form or call us.
Which countries do you serve?
We serve European countries such as Germany, the Netherlands and Italy; Georgia, Azerbaijan, Russia and Central Asia; Iraq, Iran and the Middle East; the Gulf countries led by Dubai; and Pakistan and Western China: 41 countries in total by road.
Which provinces of Turkey do you serve?
We provide domestic refrigerated transport to all 81 provinces of Turkey.
Do you have a branch in Dubai?
Yes. Our Dubai branch is at Oceana Residences, Pacific Building, Palm Jumeirah, Dubai, United Arab Emirates, and follows cold-chain shipments between Turkey and the UAE on site.
Where is your head office?
Our head office is at İnönü Mahallesi Muammer Aksoy Caddesi No: 112/22, Sefaköy, Küçükçekmece, Istanbul, Türkiye. Phone: +90 532 153 95 05.
Which documents are required for international refrigerated transport?
Usually a CMR consignment note, commercial invoice, packing list, certificate of origin and, depending on the product, a phytosanitary or veterinary health certificate. Requirements vary by destination country.
Do you provide sea freight?
No. We carry out all our transport by refrigerated truck on the road. On some routes, such as Northern Cyprus, Russia and Central Asia, the truck crosses part of the route by ferry.
How can I track the temperature of my load?
The reefer unit and temperatures are monitored throughout the journey, and temperature records are shared with you after delivery on request.
Is the transport insured?
Our transport is covered by CMR liability insurance. We recommend separate cargo insurance to cover the full value of the goods.
What are your working hours?
Monday - Saturday: 08:00 - 18:00. You can send requests by email 24/7.
Didn't find the answer to your question?
Contact us at +90 532 153 95 05 or info@frigotasimacilik.com.
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